Reviews

From 188 reviews
Don Peters
Don Peters

Excellent Service, Quick Delivery, and very polite and helpful!!

via Google
Mandy Petersen
Mandy Petersen

The staff were very knowledgeable and made the purchasing experience very enjoyable. We did shop around at different places but felt the most comfortable making our purchase with Hot Spring. We look forward to the delivery of our hot tub!

via Google
Kevin Darling
Kevin Darling

Great customer service! Jacque was easy to work with and Kevin and his crew that delivered the tub did a fantastic job! Highly recommend them!!!!!

via Google
Angie Darling
Angie Darling

We recently purchased a salt water spa from Hot Spring Spas in Sioux Falls. Jacque was very knowledgeable. The delivery crew was great also! We would highly recommend Jacque and Hot Spring Spas of Sioux Falls!

via Google
Morgan Dubon
Morgan Dubon

I had such a great experience working with hot springs spa in Sioux Falls! We were new to this type of shopping but had a ton of help from both Kevin and Jacque! Delivery was the best choice we made- the 3 men who came to deliver did such …

read more
via Google
Kristi A Oskar-Groen
Kristi A Oskar-Groen

Class Act! Love the new tub and love Hotsprings. You may find a cheaper tub online but the delivery, and setup is worth it’s weight in gold..

via Google
Ekholm Team Real Estate
Ekholm Team Real Estate

Such a great experience! Jacque, the "Hot Tub Lady" was so knowledgeable and helpful! Kevin and Clee delivered and set it up. It was a tight fit, and they were so careful and took such great care of us! I highly recommend Hot Springs Spas!

via Google
Brady Kroeze
Brady Kroeze

We love our hot tub from Hot Springs Spas of Sioux Falls. Their customer service has been excellent. Would recommend them to anyone!

via Google
Dave Berg
Dave Berg

Jacque was my sales contact to purchase our salt spa tub last December 2019. I wanted to use the tub for a time before reviewing it with a public statement. We had a non salt spa years earlier and it was nice but the salt spa is way nicer …

read more
via Google
Nicole Larson
Nicole Larson

Jacque was extremely helpful with finding our family the perfect spa. She was knowledgeable with all of her products and was able to answer all of my questions and address my concerns with a new spa. I would highly recommend talking to her …

read more
Response from business owner

Thank you Nicole for leaving an awesome review. Jacque is awesome and you are going to Love your Hot Springs Spa! Thank you for the business and Happy Hot Tubbing!

via Google
Nancy Van Holland
Nancy Van Holland

Jacque was one of the best sales representatives I have worked with in a long time!! She was so helpful and friendly on the phone and extremely knowledgeable!! Being we are in different times with Covid 19 being part of our everyday …

read more
via Facebook
Tina Mcguire
Tina Mcguire

Jac- graciously answered all the questions I had about their products even though it was Saturday evening. I never felt as though I was an inconvenience to her. Only draw back was I had to seek out more salt water options then the original …

read more
via Google
Jessica Zavala
Jessica Zavala

Staff was very helpful through the whole process!

via Google
Stacy Auch-White
Stacy Auch-White

Jacque was amazing! My husband had talked to her via messenger about a getting a spa that would fit our family and lifestyle. I was so impressed by her knowledge and expertise. She helped us look through the models, figure out payment …

read more
via Facebook
PomPom Polished
PomPom Polished

Jacque was amazing! My husband had talked to her via messenger about a getting a spa that would fit our family and lifestyle. I was so impressed by her knowledge and expertise. She helped us look through the models, figure out payment …

read more
via Google
Jill Worth
Jill Worth

Jacque is awesome to work with! She makes you feel welcomed each time you go into the store. She was great at explaining the different types of hot tubs and helping us decide which one would be best for us. She was very patient with us and …

read more
via Google
Phyllis
Phyllis

The cover fits perfectly!! And we've only tried one packet of salts so far!! But we like them too!! Thanks for all of your help Saturday!!

Dave Neale
Dave Neale

If anybody is thinking about getting a hot tub; the first person they should contact is the Hot Tub Lady. She is very knowledgeable and experienced. She took time to answer all our questions Very satisfied

Response from business owner

Thank you Dave for the awesome review! We appreciate your feedback and business. Happy Hot Tubbing! 🙂

via Google
Tim Altena
Tim Altena

Jacque was so great, from the moment we walked in we felt welcome and appreciated. We were in the market for a used tub, and most places wouldn't even take the time to talk to us once they learned that we weren't planning on buying a new …

read more
via Google
B Sully
B Sully

Extremely well taken care of went to a competitor and was treated like a number so I came to these folks, they took care of me immediately made me feel like family gave me a better price better service and a better overall experience …

read more
via Google
Anonymous
Anonymous

Easy to work with. Answered questions we had and are excited to be a owner of a sauna!

Royce & Deana Olson
Royce & Deana Olson

Jacque went above and beyond . . . she is very knowledgeable and the service she provided was exceptional!

via Google
Kay Krause
Kay Krause

Hot Spring brand is hte best hot tub on the market. Nice people. Good at home service.

via Google
Susan Winter
Susan Winter

This a fabulous business! Products are amazing and cutting edge of what's out ther . Staff is amazing as well, friendly, knowledgeable, professional and fun! We have been doing business here for years and will continue to do so.

via Google
Chris Schiltz
Chris Schiltz

Tremendous customer service and assistance on all levels

via Google
Chris S
Chris S

Kevin. As always you and your staff are wonderful to work with. You continue to provide excellent customer service. Service we have had the pleasure to receive from Hot Springs Spa for many years Thank you

(605) 321-2171
(605) 321-2171

Thanks so much! You guys are incredible! So glad we stopped by. Will see you in a couple weeks.

Travis Barnes
Travis Barnes

Absolutely amazing experience. My wife and I have been looking for a hot tub for about a year. We have been to every hot tub sales facility in Sioux Falls and the surrounding area. We saw Hot Springs was opening a facility in Sioux Falls so…

read more
via Google
Anonymous
Anonymous

Absolutely amazing experience. My wife and I have been looking for a hot tub for about a year. We have been to every hot tub sales facility in Sioux Falls and the surrounding area. We saw Hot Springs was opening a facility in Sioux Falls so…

read more
Troy Nordstrom
Troy Nordstrom

Great service, really enjoy my hot tub.

via Google
L V
L V

Have been deliberating buying a hot tub for way too long. Jacque has been super patient along the way. She has superior product knowledge and the process couldn’t have been smoother or easier. 5* all the way around.

via Google
Keith Carlson
Keith Carlson

Go nowhere worse to get you spa. The customer service is so outstanding that there is no reason to go anywhere else. Thanks to Jacque and the staff I will be a customer for life. Keep up the great work !

Response from business owner

Keith, We wanted to Thank you for leaving us a google review. We appreciate your kind words, feedback and dedication. Happy Hot Tubbing!

via Google
Cory Faber
Cory Faber

Amazing staff and service. Never once did I feel like any of the sales people were pushy. It was all education and let the consumer decide. Great philosophy and wonderful staff

Response from business owner

Cory, We are glad to hear you had a great experience and we wanted to Thank you for leaving us a Google review. Welcome to the Hot Springs Family. 🙂

via Google
Deb DenHerder
Deb DenHerder

This is the first time we needed to have our spa checked. I wish all customer service was as good as Hot Spring Spas. They were very easy to work with. At the store I talked with Kevin Yopp and Darren Tornow and they were very friendly and …

read more
Response from business owner

Hi Deb! Thank you for your feedback on your service work. We do have a great crew and we love to hear how awesome they are doing. We appreciate your business and are glad they were able to take care of your spa repair.

via Google
Amanda Barton
Amanda Barton

Excellent, timely, friendly and fun! Jacque and Kyle and team are awesome!

Response from business owner

Thank you for leaving us a review Amanda, we appreciate your feedback and you business.

via Google
Amanda Barton
Amanda Barton

Fun, professional, timely

via Facebook
Julie Thompson
Julie Thompson

Wow! Talk about top notch... Working with Rebecca was great! Her knowledge was impressive and she made hot tub shopping fun. I came into the store not knowing what I really wanted and she guided me to the perfect hot tub. This was …

read more
Response from business owner

Hi Julie, Thank you for leaving an awesome review! We are very blessed to have Rebecca and are so glad to hear your had a wonderful experience. We appreciate your business and Happy Hot Tubbing.

via Google
Dan Rottluff
Dan Rottluff

Jacque and the rest of the team came up big what a great experience from start to finish.. Jacque answered all our questions and the test of the team did a great job installing... thank you all again......

via Google
Charlotte Van Roekel
Charlotte Van Roekel

First time hot tub owners here. We were overwhelmed when we started searching for the prefect tub for our family. The more we looked the more questions we had. It was such a relief to walk into Hot Springs. The whole staff is so …

read more
Response from business owner

Thank you Charlotte for you feedback. We are pleased to hear you are enjoying your spa and that you had a great experience with Jacque and all the crew at Hot Springs. They do love what they do and we truly appreciate customers like you. Happy Hot Tubbing!

via Google
James L Nold
James L Nold

Outstanding service. Warm, helpful and friendly. I would recommend using their services.

Response from business owner

Thank you for your feedback James, we truly appreciate your kind words and business.

via Google
Brady Struve
Brady Struve

Great help! Gary was very helpful!

Response from business owner

Thank you Brady for leaving us a google review, we agree, Gary is awesome. 🙂 Thank you for your business.

via Google
Julie Assid
Julie Assid

Unlike some of the reviews here – I didn't buy a brand new spa. I got a hand-me-down freebie spa from my brother. It worked when he used it, but when we filled it and were ready to go – nothing. It wouldn't heat, the jets wouldn't run and …

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Response from business owner

Hi Julie! We wanted to Thank you for leaving us a great google review. We appreciate our crew and love to hear how they go above and beyond to take care of a customer like you. Thank you again for choosing Hot Spring Spas of Sioux Falls and Happy Hot Tubbing!

via Google
Moira Zahn
Moira Zahn

Very helpful class!! Thanks so much for organizing. Love our Hot Springs hot tub!

Response from business owner

Hi Moira, Thank you for attending Hot Springs High. We are glad you enjoyed it and are so excited you are loving your new spa. We appreciate the feedback and your business.

via Google
Brett Erickson
Brett Erickson

Just got done with a hot tub class about chemistry and hot tub basics. It was great! Jackie is so knowledgable and very professional! I learned alot and I feel much more comfortable about my first hot tubs maintenance and set up. This is …

read more
Response from business owner

Brett, Thank you for the feedback! We are glad to hear your enjoyed the class and can't wait to hear how much you enjoy your Hot Springs Spa. We appreciate your business and Happy Hot Tubbing!

via Google
Travis Saxer
Travis Saxer

Jacque was a huge help from the first time I walked in the door. The sales process was easy and upfront, nothing hidden and everything we needed included up front. The delivery was right on time and communication was great. We love our hot …

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Response from business owner

Thank you for your feedback Travis! We are so glad to hear you enjoyed the class and that you have had an great experience with Jacque at Hot Spring Spas of Sioux Falls. We really appreciate your business and happy Hot Tubbing!

via Google
Karen Erickson
Karen Erickson

Awesome class!!

Knowledgeable staff, able to answer all our questions; handouts were full of the information we need for a pleasant hot tub experience!

Would recommend to all our friends!!

Response from business owner

Hi Karen, Thank you for the awesome feedback! We are glad to hear you enjoyed the class and that you are willing to refer us, we truly appreciate that and your business.

via Google
Marcy Muilenburg
Marcy Muilenburg

We had been shopping around at multiple stores in Yankton and Sioux Falls, and this was definitely the right stop! You can tell that Jacque has been in this business a long time because there wasn't one question we asked that she didn't …

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Response from business owner

Hi Marcy, Thank you so much for the awesome google review. We are blessed with a great crew and we really appreciate your kind words and business. We are thrilled you found your perfect spa and want to welcome you to the Hot Springs Family, Happy Hot Tubbing! 🙂

via Google
Megan Henning
Megan Henning

WOW!!! Jacque is amazing! As first time hot tub buyers, we did lots of research and visited all of the stores in Sioux Falls. Jacque made us feel so confident in our Hot Springs hot tub purchase. She answered all of our questions and …

read more
Response from business owner

Thank you Megan for the great feedback! We are very blessed to have Jacque and awesome customers like you. We appreciate your business and want to say Welcome to the Hot Springs Family!

via Google
Janelle Thiesse
Janelle Thiesse

We are loving our sauna from Hot Springs Spas of Sioux Falls. Jacque and Kevin are the best!

Response from business owner

Janelle, We are pleased to hear you are enjoying your Sauna. We do have a great crew and we are glad they were able to help you. Thank you for your business & Happy Sweating. 🙂

via Google
Gary Marotz
Gary Marotz

thanks to the great staff at hot springs spa for helping out with a new hot tub the family will have fun and relax thanks again for the outstanding service

via Google
Alex Wiggs
Alex Wiggs

We just got our Hot Spring Grandee installed. The features that attracted us were the size, Moto massage, saltwater, and ceramic filters. Other brands had nice features too, but what really made our decision was the people.

Jacque has …

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via Google
John Kagey
John Kagey

Excellent service, extremely helpful when we were shopping helping us select the right hot tub. Highly recommend working with this team!

via Google
Mark Niccum
Mark Niccum

Jacque “aka The Hot Tub Lady” helped my wife and I purchase our 2nd Hot Springs Hot Tub . . . a 2019 Grandee. The whole experience was pleasant, she was quick to respond to texts and emails, and the prices were out of this world! The $1000 …

read more
via Google
Beth Fiddelke
Beth Fiddelke

We went into Hot Spring Spas not sure what we wanted. Jacque went above and beyond to help us figure out if we wanted a salt water spa or conventional spa and how big of spa we needed for our family. She went over all the pros and cons of …

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via Google
denise holler
denise holler

Great place and great prices!! Very helpful with everything!! Highly recommend!

via Google
miles brandt
miles brandt

Best place around to get a spa. Did a lot of shopping as well as research before buying one. The spa lady welcomed us and made us feel very comfortable. She knows her spas like no other and answered all our questions. The delivery and start…

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via Google
Aaron
Aaron

The staff at Hot Springs Spas of Sioux Falls are AMAZING!! I cannot believe what the service team and others at the store were able to do for me with a major issue days before selling our home. I appreciate everything the team there was …

read more
via Google
Bob Kramer
Bob Kramer

The Hot Tub Lady is great to deal with!! Very smooth from start to finish. Looking forward to many nights or relaxation. Thanks Jacque!!

Response from business owner

Hi Bob! Thank you for leaving us a Google Review! We are so pleased to hear you had a good experience working with The Hot Tub Lady and we can't wait to hear how much you are enjoying your Hot Springs Spa. Thank you for the business and Happy Hot Tubbing!

via Google
Bob Kramer
Bob Kramer

The Hot Tub Lady is the best!!!!

via Facebook
Taylor Mohr
Taylor Mohr

The Hot Tub lady is so helpful and knowledgeable! They take care of you even after your purchase is over.

Response from business owner

Thank you Taylor for leaving us a google review. We are pleased to hear you had a good experience with The Hot Tub Lady. Thank you for your business and Happy Hot Tubbing!

via Google
Josh Cleveland
Josh Cleveland

We just got our hot tub installed and we couldn’t be more pleased!! Jacque and the install crew have been great through the entire process!! They are willing to answer any questions you have. As well as going above and beyond to ensure we …

read more
via Google
Bev Sprenkle
Bev Sprenkle

The staff at Hot Springs Spa in Sioux Falls SD are the best!! Every time we stop into the storefront, their staff makes us feel special & they truly care about any questions/concerns we may have. Their service team is prompt, knowledgeable …

read more
via Google
Gregory B.
Gregory B.

My experience with Hot Spring Spas of Sioux Falls has been outstanding! Their staff is easy to get ahold of and very responsive. They are even making the delivery to me down by Omaha. I have looked at several different spa sales stores, and…

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via Google
Dominic Schneider
Dominic Schneider

I was very impressed with Hot Springs lineup and the staff!

Jacque is the one to go to for getting to know about the different types of hot tubs, costs and general maintenance that comes with them.

Anyone looking to purchase one for the …

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Response from business owner

Thank you Dominic for leaving us a google review. We are pleased to hear that you had a good experience in the store and working with Jacque. Thank you again for the feedback!

via Google
Ashley Hiles
Ashley Hiles

She’s amazing! And so helpful! She has helped us to find the perfect hot tub for our family twice! I wouldn’t buy one from anyone but her! If I have a question I message her and she gets back to me so quick! She’s the best!

via Google
Trista Brownsz
Trista Brownsz

My husband and I bought a hot tub 5 years ago from Hot Springs and it has been one of the best purchases we have ever made. I use it every day to enjoy my first cup of coffee outdoors. This winter I was especially grateful to have it, …

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via Google
Paul Nester
Paul Nester

I have been a customer for over 30 years, and I am so glad I decided to buy a Hot Springs spa. The customer service is amazing and even though it rarely happened, when I did need service work done Kevin and his team were there when I needed…

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Response from business owner

Hi Paul,

Thank you for the awesome review and the years and years of dedication. We are pleased to hear you have enjoyed your overall experience. We value you are are so happy you are part of our Hot Springs Family, Happy Hot Tubbing!

via Google
Denise Reck
Denise Reck

What great people! Excellent service and helpful people! Always helping to make sure I get the right chemicals, don’t over use or over buy! They have a great inventory of new and trade in models!

via Google
Mandy Norgaard
Mandy Norgaard

Thank you Jacque for all

Your help and expertise! Great experience and prices and bonus the kiddos had a blast!

via Facebook
Frank Johnson
Frank Johnson

Greatest place ever! Their water feels so good! Salt 🧂 is the way to go!

via Facebook
Amanda Patzer
Amanda Patzer

We contemplated a hot tub for many months and looked around a lot. We were impressed with the customer service of those we talked to at Hot Springs, so decided if/ when we bought, it would be from Hot Springs. We have now had our hot tub …

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Response from business owner

Amanda, we are so excited you decided to join the Hot Springs family and we are thrilled to hear you are loving it and that your have had a great experience. We are just in that perfect Hot Tubbing weather and we trust you will enjoy it. Thank you again for your business and your feedback.

via Google
Calli Jenkerson
Calli Jenkerson

Hot springs was very accommodating helping us with a hot tub for our unique space. Totally recommend

via Facebook
Paul Ricca
Paul Ricca

We are enjoying our new spa from Hot Springs Sioux Falls! We use it nightly! Very Relaxing! Thank you!

Especially thanks to Kyle for all the help.

via Facebook
Dane Yde
Dane Yde

Hot Springs has great staff and great customer service.

via Facebook
Stacy Lynn
Stacy Lynn

Thank You Kevin and Kyle. You guys rock!!!!! I emailed a picture ofnthr part I needed and got an almost immediate response. Thanks again!!!!

via Facebook
Terry Hoopes Daggett
Terry Hoopes Daggett

As soon as I can collect myself, I am going to give everyone at Hot Springs of Sioux Falls a big shout out for them giving people/family's a chance to win a health related hot tub. SO thankful that my name was one of the 3!! …

read more
via Facebook
Lance Ubben
Lance Ubben

This is a great place to buy a hot tub! I definitely recommend!

Response from business owner

😊We are so excited that you are making everyday better with your new HHot Spring Spas Thank you for your business! #Imahottubber 💦

via Facebook
Lisa Marie
Lisa Marie

Just got our tub in and loving it! Rebecca was so nice to work with, and this hot tub is top of the line.

Very pleased with our purchase, and will be hot spring lifers!!

via Facebook
Jacque Johnson
Jacque Johnson

Great group of people! They know there stuff! 🙂

via Facebook

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From 188 reviews
Don Peters
Don Peters

Excellent Service, Quick Delivery, and very polite and helpful!!

via Google
Mandy Petersen
Mandy Petersen

The staff were very knowledgeable and made the purchasing experience very enjoyable. We did shop around at different places but felt the most comfortable making our purchase with Hot Spring. We look forward to the delivery of our hot tub!

via Google
Kevin Darling
Kevin Darling

Great customer service! Jacque was easy to work with and Kevin and his crew that delivered the tub did a fantastic job! Highly recommend them!!!!!

via Google
Angie Darling
Angie Darling

We recently purchased a salt water spa from Hot Spring Spas in Sioux Falls. Jacque was very knowledgeable. The delivery crew was great also! We would highly recommend Jacque and Hot Spring Spas of Sioux Falls!

via Google
Morgan Dubon
Morgan Dubon

I had such a great experience working with hot springs spa in Sioux Falls! We were new to this type of shopping but had a ton of help from both Kevin and Jacque! Delivery was the best choice we made- the 3 men who came to deliver did such …

read more
via Google
Kristi A Oskar-Groen
Kristi A Oskar-Groen

Class Act! Love the new tub and love Hotsprings. You may find a cheaper tub online but the delivery, and setup is worth it’s weight in gold..

via Google
Ekholm Team Real Estate
Ekholm Team Real Estate

Such a great experience! Jacque, the "Hot Tub Lady" was so knowledgeable and helpful! Kevin and Clee delivered and set it up. It was a tight fit, and they were so careful and took such great care of us! I highly recommend Hot Springs Spas!

via Google
Brady Kroeze
Brady Kroeze

We love our hot tub from Hot Springs Spas of Sioux Falls. Their customer service has been excellent. Would recommend them to anyone!

via Google
Dave Berg
Dave Berg

Jacque was my sales contact to purchase our salt spa tub last December 2019. I wanted to use the tub for a time before reviewing it with a public statement. We had a non salt spa years earlier and it was nice but the salt spa is way nicer …

read more
via Google
Nicole Larson
Nicole Larson

Jacque was extremely helpful with finding our family the perfect spa. She was knowledgeable with all of her products and was able to answer all of my questions and address my concerns with a new spa. I would highly recommend talking to her …

read more
Response from business owner

Thank you Nicole for leaving an awesome review. Jacque is awesome and you are going to Love your Hot Springs Spa! Thank you for the business and Happy Hot Tubbing!

via Google
Nancy Van Holland
Nancy Van Holland

Jacque was one of the best sales representatives I have worked with in a long time!! She was so helpful and friendly on the phone and extremely knowledgeable!! Being we are in different times with Covid 19 being part of our everyday …

read more
via Facebook
Tina Mcguire
Tina Mcguire

Jac- graciously answered all the questions I had about their products even though it was Saturday evening. I never felt as though I was an inconvenience to her. Only draw back was I had to seek out more salt water options then the original …

read more
via Google
Jessica Zavala
Jessica Zavala

Staff was very helpful through the whole process!

via Google
Stacy Auch-White
Stacy Auch-White

Jacque was amazing! My husband had talked to her via messenger about a getting a spa that would fit our family and lifestyle. I was so impressed by her knowledge and expertise. She helped us look through the models, figure out payment …

read more
via Facebook
PomPom Polished
PomPom Polished

Jacque was amazing! My husband had talked to her via messenger about a getting a spa that would fit our family and lifestyle. I was so impressed by her knowledge and expertise. She helped us look through the models, figure out payment …

read more
via Google
Jill Worth
Jill Worth

Jacque is awesome to work with! She makes you feel welcomed each time you go into the store. She was great at explaining the different types of hot tubs and helping us decide which one would be best for us. She was very patient with us and …

read more
via Google
Phyllis
Phyllis

The cover fits perfectly!! And we've only tried one packet of salts so far!! But we like them too!! Thanks for all of your help Saturday!!

Dave Neale
Dave Neale

If anybody is thinking about getting a hot tub; the first person they should contact is the Hot Tub Lady. She is very knowledgeable and experienced. She took time to answer all our questions Very satisfied

Response from business owner

Thank you Dave for the awesome review! We appreciate your feedback and business. Happy Hot Tubbing! 🙂

via Google
Tim Altena
Tim Altena

Jacque was so great, from the moment we walked in we felt welcome and appreciated. We were in the market for a used tub, and most places wouldn't even take the time to talk to us once they learned that we weren't planning on buying a new …

read more
via Google
B Sully
B Sully

Extremely well taken care of went to a competitor and was treated like a number so I came to these folks, they took care of me immediately made me feel like family gave me a better price better service and a better overall experience …

read more
via Google
Anonymous
Anonymous

Easy to work with. Answered questions we had and are excited to be a owner of a sauna!

Royce & Deana Olson
Royce & Deana Olson

Jacque went above and beyond . . . she is very knowledgeable and the service she provided was exceptional!

via Google
Kay Krause
Kay Krause

Hot Spring brand is hte best hot tub on the market. Nice people. Good at home service.

via Google
Susan Winter
Susan Winter

This a fabulous business! Products are amazing and cutting edge of what's out ther . Staff is amazing as well, friendly, knowledgeable, professional and fun! We have been doing business here for years and will continue to do so.

via Google
Chris Schiltz
Chris Schiltz

Tremendous customer service and assistance on all levels

via Google
Chris S
Chris S

Kevin. As always you and your staff are wonderful to work with. You continue to provide excellent customer service. Service we have had the pleasure to receive from Hot Springs Spa for many years Thank you

(605) 321-2171
(605) 321-2171

Thanks so much! You guys are incredible! So glad we stopped by. Will see you in a couple weeks.

Travis Barnes
Travis Barnes

Absolutely amazing experience. My wife and I have been looking for a hot tub for about a year. We have been to every hot tub sales facility in Sioux Falls and the surrounding area. We saw Hot Springs was opening a facility in Sioux Falls so…

read more
via Google
Anonymous
Anonymous

Absolutely amazing experience. My wife and I have been looking for a hot tub for about a year. We have been to every hot tub sales facility in Sioux Falls and the surrounding area. We saw Hot Springs was opening a facility in Sioux Falls so…

read more
Troy Nordstrom
Troy Nordstrom

Great service, really enjoy my hot tub.

via Google
L V
L V

Have been deliberating buying a hot tub for way too long. Jacque has been super patient along the way. She has superior product knowledge and the process couldn’t have been smoother or easier. 5* all the way around.

via Google
Keith Carlson
Keith Carlson

Go nowhere worse to get you spa. The customer service is so outstanding that there is no reason to go anywhere else. Thanks to Jacque and the staff I will be a customer for life. Keep up the great work !

Response from business owner

Keith, We wanted to Thank you for leaving us a google review. We appreciate your kind words, feedback and dedication. Happy Hot Tubbing!

via Google
Cory Faber
Cory Faber

Amazing staff and service. Never once did I feel like any of the sales people were pushy. It was all education and let the consumer decide. Great philosophy and wonderful staff

Response from business owner

Cory, We are glad to hear you had a great experience and we wanted to Thank you for leaving us a Google review. Welcome to the Hot Springs Family. 🙂

via Google
Deb DenHerder
Deb DenHerder

This is the first time we needed to have our spa checked. I wish all customer service was as good as Hot Spring Spas. They were very easy to work with. At the store I talked with Kevin Yopp and Darren Tornow and they were very friendly and …

read more
Response from business owner

Hi Deb! Thank you for your feedback on your service work. We do have a great crew and we love to hear how awesome they are doing. We appreciate your business and are glad they were able to take care of your spa repair.

via Google
Amanda Barton
Amanda Barton

Excellent, timely, friendly and fun! Jacque and Kyle and team are awesome!

Response from business owner

Thank you for leaving us a review Amanda, we appreciate your feedback and you business.

via Google
Amanda Barton
Amanda Barton

Fun, professional, timely

via Facebook
Julie Thompson
Julie Thompson

Wow! Talk about top notch... Working with Rebecca was great! Her knowledge was impressive and she made hot tub shopping fun. I came into the store not knowing what I really wanted and she guided me to the perfect hot tub. This was …

read more
Response from business owner

Hi Julie, Thank you for leaving an awesome review! We are very blessed to have Rebecca and are so glad to hear your had a wonderful experience. We appreciate your business and Happy Hot Tubbing.

via Google
Dan Rottluff
Dan Rottluff

Jacque and the rest of the team came up big what a great experience from start to finish.. Jacque answered all our questions and the test of the team did a great job installing... thank you all again......

via Google
Charlotte Van Roekel
Charlotte Van Roekel

First time hot tub owners here. We were overwhelmed when we started searching for the prefect tub for our family. The more we looked the more questions we had. It was such a relief to walk into Hot Springs. The whole staff is so …

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Response from business owner

Thank you Charlotte for you feedback. We are pleased to hear you are enjoying your spa and that you had a great experience with Jacque and all the crew at Hot Springs. They do love what they do and we truly appreciate customers like you. Happy Hot Tubbing!

via Google
James L Nold
James L Nold

Outstanding service. Warm, helpful and friendly. I would recommend using their services.

Response from business owner

Thank you for your feedback James, we truly appreciate your kind words and business.

via Google
Brady Struve
Brady Struve

Great help! Gary was very helpful!

Response from business owner

Thank you Brady for leaving us a google review, we agree, Gary is awesome. 🙂 Thank you for your business.

via Google
Julie Assid
Julie Assid

Unlike some of the reviews here – I didn't buy a brand new spa. I got a hand-me-down freebie spa from my brother. It worked when he used it, but when we filled it and were ready to go – nothing. It wouldn't heat, the jets wouldn't run and …

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Response from business owner

Hi Julie! We wanted to Thank you for leaving us a great google review. We appreciate our crew and love to hear how they go above and beyond to take care of a customer like you. Thank you again for choosing Hot Spring Spas of Sioux Falls and Happy Hot Tubbing!

via Google
Moira Zahn
Moira Zahn

Very helpful class!! Thanks so much for organizing. Love our Hot Springs hot tub!

Response from business owner

Hi Moira, Thank you for attending Hot Springs High. We are glad you enjoyed it and are so excited you are loving your new spa. We appreciate the feedback and your business.

via Google
Brett Erickson
Brett Erickson

Just got done with a hot tub class about chemistry and hot tub basics. It was great! Jackie is so knowledgable and very professional! I learned alot and I feel much more comfortable about my first hot tubs maintenance and set up. This is …

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Response from business owner

Brett, Thank you for the feedback! We are glad to hear your enjoyed the class and can't wait to hear how much you enjoy your Hot Springs Spa. We appreciate your business and Happy Hot Tubbing!

via Google
Travis Saxer
Travis Saxer

Jacque was a huge help from the first time I walked in the door. The sales process was easy and upfront, nothing hidden and everything we needed included up front. The delivery was right on time and communication was great. We love our hot …

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Response from business owner

Thank you for your feedback Travis! We are so glad to hear you enjoyed the class and that you have had an great experience with Jacque at Hot Spring Spas of Sioux Falls. We really appreciate your business and happy Hot Tubbing!

via Google
Karen Erickson
Karen Erickson

Awesome class!!

Knowledgeable staff, able to answer all our questions; handouts were full of the information we need for a pleasant hot tub experience!

Would recommend to all our friends!!

Response from business owner

Hi Karen, Thank you for the awesome feedback! We are glad to hear you enjoyed the class and that you are willing to refer us, we truly appreciate that and your business.

via Google
Marcy Muilenburg
Marcy Muilenburg

We had been shopping around at multiple stores in Yankton and Sioux Falls, and this was definitely the right stop! You can tell that Jacque has been in this business a long time because there wasn't one question we asked that she didn't …

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Response from business owner

Hi Marcy, Thank you so much for the awesome google review. We are blessed with a great crew and we really appreciate your kind words and business. We are thrilled you found your perfect spa and want to welcome you to the Hot Springs Family, Happy Hot Tubbing! 🙂

via Google
Megan Henning
Megan Henning

WOW!!! Jacque is amazing! As first time hot tub buyers, we did lots of research and visited all of the stores in Sioux Falls. Jacque made us feel so confident in our Hot Springs hot tub purchase. She answered all of our questions and …

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Response from business owner

Thank you Megan for the great feedback! We are very blessed to have Jacque and awesome customers like you. We appreciate your business and want to say Welcome to the Hot Springs Family!

via Google
Janelle Thiesse
Janelle Thiesse

We are loving our sauna from Hot Springs Spas of Sioux Falls. Jacque and Kevin are the best!

Response from business owner

Janelle, We are pleased to hear you are enjoying your Sauna. We do have a great crew and we are glad they were able to help you. Thank you for your business & Happy Sweating. 🙂

via Google
Gary Marotz
Gary Marotz

thanks to the great staff at hot springs spa for helping out with a new hot tub the family will have fun and relax thanks again for the outstanding service

via Google
Alex Wiggs
Alex Wiggs

We just got our Hot Spring Grandee installed. The features that attracted us were the size, Moto massage, saltwater, and ceramic filters. Other brands had nice features too, but what really made our decision was the people.

Jacque has …

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via Google
John Kagey
John Kagey

Excellent service, extremely helpful when we were shopping helping us select the right hot tub. Highly recommend working with this team!

via Google
Mark Niccum
Mark Niccum

Jacque “aka The Hot Tub Lady” helped my wife and I purchase our 2nd Hot Springs Hot Tub . . . a 2019 Grandee. The whole experience was pleasant, she was quick to respond to texts and emails, and the prices were out of this world! The $1000 …

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via Google
Beth Fiddelke
Beth Fiddelke

We went into Hot Spring Spas not sure what we wanted. Jacque went above and beyond to help us figure out if we wanted a salt water spa or conventional spa and how big of spa we needed for our family. She went over all the pros and cons of …

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via Google
denise holler
denise holler

Great place and great prices!! Very helpful with everything!! Highly recommend!

via Google
miles brandt
miles brandt

Best place around to get a spa. Did a lot of shopping as well as research before buying one. The spa lady welcomed us and made us feel very comfortable. She knows her spas like no other and answered all our questions. The delivery and start…

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via Google
Aaron
Aaron

The staff at Hot Springs Spas of Sioux Falls are AMAZING!! I cannot believe what the service team and others at the store were able to do for me with a major issue days before selling our home. I appreciate everything the team there was …

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via Google
Bob Kramer
Bob Kramer

The Hot Tub Lady is great to deal with!! Very smooth from start to finish. Looking forward to many nights or relaxation. Thanks Jacque!!

Response from business owner

Hi Bob! Thank you for leaving us a Google Review! We are so pleased to hear you had a good experience working with The Hot Tub Lady and we can't wait to hear how much you are enjoying your Hot Springs Spa. Thank you for the business and Happy Hot Tubbing!

via Google
Bob Kramer
Bob Kramer

The Hot Tub Lady is the best!!!!

via Facebook
Taylor Mohr
Taylor Mohr

The Hot Tub lady is so helpful and knowledgeable! They take care of you even after your purchase is over.

Response from business owner

Thank you Taylor for leaving us a google review. We are pleased to hear you had a good experience with The Hot Tub Lady. Thank you for your business and Happy Hot Tubbing!

via Google
Josh Cleveland
Josh Cleveland

We just got our hot tub installed and we couldn’t be more pleased!! Jacque and the install crew have been great through the entire process!! They are willing to answer any questions you have. As well as going above and beyond to ensure we …

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via Google
Bev Sprenkle
Bev Sprenkle

The staff at Hot Springs Spa in Sioux Falls SD are the best!! Every time we stop into the storefront, their staff makes us feel special & they truly care about any questions/concerns we may have. Their service team is prompt, knowledgeable …

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via Google
Gregory B.
Gregory B.

My experience with Hot Spring Spas of Sioux Falls has been outstanding! Their staff is easy to get ahold of and very responsive. They are even making the delivery to me down by Omaha. I have looked at several different spa sales stores, and…

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via Google
Dominic Schneider
Dominic Schneider

I was very impressed with Hot Springs lineup and the staff!

Jacque is the one to go to for getting to know about the different types of hot tubs, costs and general maintenance that comes with them.

Anyone looking to purchase one for the …

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Response from business owner

Thank you Dominic for leaving us a google review. We are pleased to hear that you had a good experience in the store and working with Jacque. Thank you again for the feedback!

via Google
Ashley Hiles
Ashley Hiles

She’s amazing! And so helpful! She has helped us to find the perfect hot tub for our family twice! I wouldn’t buy one from anyone but her! If I have a question I message her and she gets back to me so quick! She’s the best!

via Google
Trista Brownsz
Trista Brownsz

My husband and I bought a hot tub 5 years ago from Hot Springs and it has been one of the best purchases we have ever made. I use it every day to enjoy my first cup of coffee outdoors. This winter I was especially grateful to have it, …

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via Google
Paul Nester
Paul Nester

I have been a customer for over 30 years, and I am so glad I decided to buy a Hot Springs spa. The customer service is amazing and even though it rarely happened, when I did need service work done Kevin and his team were there when I needed…

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Response from business owner

Hi Paul,

Thank you for the awesome review and the years and years of dedication. We are pleased to hear you have enjoyed your overall experience. We value you are are so happy you are part of our Hot Springs Family, Happy Hot Tubbing!

via Google
Denise Reck
Denise Reck

What great people! Excellent service and helpful people! Always helping to make sure I get the right chemicals, don’t over use or over buy! They have a great inventory of new and trade in models!

via Google
Mandy Norgaard
Mandy Norgaard

Thank you Jacque for all

Your help and expertise! Great experience and prices and bonus the kiddos had a blast!

via Facebook
Frank Johnson
Frank Johnson

Greatest place ever! Their water feels so good! Salt 🧂 is the way to go!

via Facebook
Amanda Patzer
Amanda Patzer

We contemplated a hot tub for many months and looked around a lot. We were impressed with the customer service of those we talked to at Hot Springs, so decided if/ when we bought, it would be from Hot Springs. We have now had our hot tub …

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Response from business owner

Amanda, we are so excited you decided to join the Hot Springs family and we are thrilled to hear you are loving it and that your have had a great experience. We are just in that perfect Hot Tubbing weather and we trust you will enjoy it. Thank you again for your business and your feedback.

via Google
Calli Jenkerson
Calli Jenkerson

Hot springs was very accommodating helping us with a hot tub for our unique space. Totally recommend

via Facebook
Paul Ricca
Paul Ricca

We are enjoying our new spa from Hot Springs Sioux Falls! We use it nightly! Very Relaxing! Thank you!

Especially thanks to Kyle for all the help.

via Facebook
Dane Yde
Dane Yde

Hot Springs has great staff and great customer service.

via Facebook
Stacy Lynn
Stacy Lynn

Thank You Kevin and Kyle. You guys rock!!!!! I emailed a picture ofnthr part I needed and got an almost immediate response. Thanks again!!!!

via Facebook
Terry Hoopes Daggett
Terry Hoopes Daggett

As soon as I can collect myself, I am going to give everyone at Hot Springs of Sioux Falls a big shout out for them giving people/family's a chance to win a health related hot tub. SO thankful that my name was one of the 3!! …

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via Facebook
Lance Ubben
Lance Ubben

This is a great place to buy a hot tub! I definitely recommend!

Response from business owner

😊We are so excited that you are making everyday better with your new HHot Spring Spas Thank you for your business! #Imahottubber 💦

via Facebook
Lisa Marie
Lisa Marie

Just got our tub in and loving it! Rebecca was so nice to work with, and this hot tub is top of the line.

Very pleased with our purchase, and will be hot spring lifers!!

via Facebook
Jacque Johnson
Jacque Johnson

Great group of people! They know there stuff! 🙂

via Facebook