Reviews

From 189 reviews
Tracy Satrang
Tracy Satrang

The best customer service experience ever. I HIGHLY recommend buying from here. We couldn't be more satisfied with our purchasing experience. Wonderful people!!!!

via Facebook
Kari Lutz
Kari Lutz

Jacque was so wonderful to work with! She was very knowledgeable and made the shopping process comfortable and easy when buying our hot tub! Delivery and set up went very smoothly as well! We were provided with all that we needed to know …

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Response from business owner

Hi Kari! Thank you for the awesome feedback, we really appreciate it! We are glad to hear you had a great experience and know you will love your Hot Tub. 🙂

via Google
tim jewell
tim jewell

Outstanding customer service. I will be back!

Response from business owner

Thank you Tim for the feedback and the business! 🙂

via Google
Linda Whitaker
Linda Whitaker

We were greeted and assisted right away when we walked into the store. Kyle answered all our questions. He gave us a lot of information about the different hot tubs. He listened to what we are wanting in a hot tub and matched us up with the…

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via Google
Anita Aaker
Anita Aaker

I recently purchased my 3rd hot tub from Hot Springs of SF! It would be obvious that I love the product and highly recommend it to anyone that would be considering a new purchase. Their products are high quality but the customer service and…

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Response from business owner

Thank you Anita for your on going dedication to Hot Spring Spas! We appreciate your review and business. We are so pleased to hear you are loving your hot tubs! 🙂

via Google
kayla conroy
kayla conroy

My husband and I have been shopping for a hot tub for quite some time. We’ve checked and worked with many dealers and ultimately decided to go through Hot Spring Spas in Sioux Falls because of their outstanding customer service! They are …

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via Google
Ryan McIntyre
Ryan McIntyre

Excellent customer service! Highly recommended!

via Google
GT Stepp
GT Stepp

Engaging and very helpful staff.

via Google
Kari Lena-Helling
Kari Lena-Helling

Every employee we came in contact with from initially “just looking” to purchasing to delivery and support afterwards has been amazing! Very personable and I am extremely glad we went through them! I am confident that they will continue to …

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via Google
Deb Pravecek
Deb Pravecek

We purchased a new hot tub from Hot Springs. They were very prompt with delivery and set up. I also had a question about a minor issue with the tub and they responded rapidly and addressed the issue quickly. Very happy with the hot tub and …

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via Google
Don Peters
Don Peters

Excellent Service, Quick Delivery, and very polite and helpful!!

via Google
Mandy Petersen
Mandy Petersen

The staff were very knowledgeable and made the purchasing experience very enjoyable. We did shop around at different places but felt the most comfortable making our purchase with Hot Spring. We look forward to the delivery of our hot tub!

via Google
Kevin Darling
Kevin Darling

Great customer service! Jacque was easy to work with and Kevin and his crew that delivered the tub did a fantastic job! Highly recommend them!!!!!

via Google
Angie Darling
Angie Darling

We recently purchased a salt water spa from Hot Spring Spas in Sioux Falls. Jacque was very knowledgeable. The delivery crew was great also! We would highly recommend Jacque and Hot Spring Spas of Sioux Falls!

via Google
Morgan Dubon
Morgan Dubon

I had such a great experience working with hot springs spa in Sioux Falls! We were new to this type of shopping but had a ton of help from both Kevin and Jacque! Delivery was the best choice we made- the 3 men who came to deliver did such …

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via Google
Kristi A Oskar-Groen
Kristi A Oskar-Groen

Class Act! Love the new tub and love Hotsprings. You may find a cheaper tub online but the delivery, and setup is worth it’s weight in gold..

via Google
Ekholm Team Real Estate
Ekholm Team Real Estate

Such a great experience! Jacque, the "Hot Tub Lady" was so knowledgeable and helpful! Kevin and Clee delivered and set it up. It was a tight fit, and they were so careful and took such great care of us! I highly recommend Hot Springs Spas!

via Google
Brady Kroeze
Brady Kroeze

We love our hot tub from Hot Springs Spas of Sioux Falls. Their customer service has been excellent. Would recommend them to anyone!

via Google
Dave Berg
Dave Berg

Jacque was my sales contact to purchase our salt spa tub last December 2019. I wanted to use the tub for a time before reviewing it with a public statement. We had a non salt spa years earlier and it was nice but the salt spa is way nicer …

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via Google
Nicole Larson
Nicole Larson

Jacque was extremely helpful with finding our family the perfect spa. She was knowledgeable with all of her products and was able to answer all of my questions and address my concerns with a new spa. I would highly recommend talking to her …

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Response from business owner

Thank you Nicole for leaving an awesome review. Jacque is awesome and you are going to Love your Hot Springs Spa! Thank you for the business and Happy Hot Tubbing!

via Google
Nancy Van Holland
Nancy Van Holland

Jacque was one of the best sales representatives I have worked with in a long time!! She was so helpful and friendly on the phone and extremely knowledgeable!! Being we are in different times with Covid 19 being part of our everyday …

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via Facebook
Tina M.
Tina M.

Jac- graciously answered all the questions I had about their products even though it was Saturday evening. I never felt as though I was an inconvenience to her. Only draw back was I had to seek out more salt water options then the original …

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via Google
Jessica Zavala
Jessica Zavala

Staff was very helpful through the whole process!

via Google
Stacy Auch-White
Stacy Auch-White

Jacque was amazing! My husband had talked to her via messenger about a getting a spa that would fit our family and lifestyle. I was so impressed by her knowledge and expertise. She helped us look through the models, figure out payment …

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via Facebook
PomPom Polished
PomPom Polished

Jacque was amazing! My husband had talked to her via messenger about a getting a spa that would fit our family and lifestyle. I was so impressed by her knowledge and expertise. She helped us look through the models, figure out payment …

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via Google
Jill Worth
Jill Worth

Jacque is awesome to work with! She makes you feel welcomed each time you go into the store. She was great at explaining the different types of hot tubs and helping us decide which one would be best for us. She was very patient with us and …

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via Google
Phyllis
Phyllis

The cover fits perfectly!! And we've only tried one packet of salts so far!! But we like them too!! Thanks for all of your help Saturday!!

Dave Neale
Dave Neale

If anybody is thinking about getting a hot tub; the first person they should contact is the Hot Tub Lady. She is very knowledgeable and experienced. She took time to answer all our questions Very satisfied

Response from business owner

Thank you Dave for the awesome review! We appreciate your feedback and business. Happy Hot Tubbing! 🙂

via Google
Tim Altena
Tim Altena

Jacque was so great, from the moment we walked in we felt welcome and appreciated. We were in the market for a used tub, and most places wouldn't even take the time to talk to us once they learned that we weren't planning on buying a new …

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via Google
B Sully
B Sully

Extremely well taken care of went to a competitor and was treated like a number so I came to these folks, they took care of me immediately made me feel like family gave me a better price better service and a better overall experience …

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via Google
Anonymous
Anonymous

Easy to work with. Answered questions we had and are excited to be a owner of a sauna!

Royce & Deana Olson
Royce & Deana Olson

Jacque went above and beyond . . . she is very knowledgeable and the service she provided was exceptional!

via Google
Kay Krause
Kay Krause

Hot Spring brand is hte best hot tub on the market. Nice people. Good at home service.

via Google
Susan Winter
Susan Winter

This a fabulous business! Products are amazing and cutting edge of what's out ther . Staff is amazing as well, friendly, knowledgeable, professional and fun! We have been doing business here for years and will continue to do so.

via Google
Chris Schiltz
Chris Schiltz

Tremendous customer service and assistance on all levels

via Google
Chris S
Chris S

Kevin. As always you and your staff are wonderful to work with. You continue to provide excellent customer service. Service we have had the pleasure to receive from Hot Springs Spa for many years Thank you

(605) 321-2171
(605) 321-2171

Thanks so much! You guys are incredible! So glad we stopped by. Will see you in a couple weeks.

Travis Barnes
Travis Barnes

Absolutely amazing experience. My wife and I have been looking for a hot tub for about a year. We have been to every hot tub sales facility in Sioux Falls and the surrounding area. We saw Hot Springs was opening a facility in Sioux Falls so…

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via Google
Anonymous
Anonymous

Absolutely amazing experience. My wife and I have been looking for a hot tub for about a year. We have been to every hot tub sales facility in Sioux Falls and the surrounding area. We saw Hot Springs was opening a facility in Sioux Falls so…

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Troy Nordstrom
Troy Nordstrom

Great service, really enjoy my hot tub.

via Google
L V
L V

Have been deliberating buying a hot tub for way too long. Jacque has been super patient along the way. She has superior product knowledge and the process couldn’t have been smoother or easier. 5* all the way around.

via Google
Keith Carlson
Keith Carlson

Go nowhere worse to get you spa. The customer service is so outstanding that there is no reason to go anywhere else. Thanks to Jacque and the staff I will be a customer for life. Keep up the great work !

Response from business owner

Keith, We wanted to Thank you for leaving us a google review. We appreciate your kind words, feedback and dedication. Happy Hot Tubbing!

via Google
Cory Faber
Cory Faber

Amazing staff and service. Never once did I feel like any of the sales people were pushy. It was all education and let the consumer decide. Great philosophy and wonderful staff

Response from business owner

Cory, We are glad to hear you had a great experience and we wanted to Thank you for leaving us a Google review. Welcome to the Hot Springs Family. 🙂

via Google
Deb DenHerder
Deb DenHerder

This is the first time we needed to have our spa checked. I wish all customer service was as good as Hot Spring Spas. They were very easy to work with. At the store I talked with Kevin Yopp and Darren Tornow and they were very friendly and …

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Response from business owner

Hi Deb! Thank you for your feedback on your service work. We do have a great crew and we love to hear how awesome they are doing. We appreciate your business and are glad they were able to take care of your spa repair.

via Google
Amanda Barton
Amanda Barton

Excellent, timely, friendly and fun! Jacque and Kyle and team are awesome!

Response from business owner

Thank you for leaving us a review Amanda, we appreciate your feedback and you business.

via Google
Amanda Barton
Amanda Barton

Fun, professional, timely

via Facebook
Julie Thompson
Julie Thompson

Wow! Talk about top notch... Working with Rebecca was great! Her knowledge was impressive and she made hot tub shopping fun. I came into the store not knowing what I really wanted and she guided me to the perfect hot tub. This was …

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Response from business owner

Hi Julie, Thank you for leaving an awesome review! We are very blessed to have Rebecca and are so glad to hear your had a wonderful experience. We appreciate your business and Happy Hot Tubbing.

via Google
Dan Rottluff
Dan Rottluff

Jacque and the rest of the team came up big what a great experience from start to finish.. Jacque answered all our questions and the test of the team did a great job installing... thank you all again......

via Google
Charlotte Van Roekel
Charlotte Van Roekel

First time hot tub owners here. We were overwhelmed when we started searching for the prefect tub for our family. The more we looked the more questions we had. It was such a relief to walk into Hot Springs. The whole staff is so …

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Response from business owner

Thank you Charlotte for you feedback. We are pleased to hear you are enjoying your spa and that you had a great experience with Jacque and all the crew at Hot Springs. They do love what they do and we truly appreciate customers like you. Happy Hot Tubbing!

via Google
James L Nold
James L Nold

Outstanding service. Warm, helpful and friendly. I would recommend using their services.

Response from business owner

Thank you for your feedback James, we truly appreciate your kind words and business.

via Google
Brady Struve
Brady Struve

Great help! Gary was very helpful!

Response from business owner

Thank you Brady for leaving us a google review, we agree, Gary is awesome. 🙂 Thank you for your business.

via Google
Julie Assid
Julie Assid

Unlike some of the reviews here – I didn't buy a brand new spa. I got a hand-me-down freebie spa from my brother. It worked when he used it, but when we filled it and were ready to go – nothing. It wouldn't heat, the jets wouldn't run and …

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Response from business owner

Hi Julie! We wanted to Thank you for leaving us a great google review. We appreciate our crew and love to hear how they go above and beyond to take care of a customer like you. Thank you again for choosing Hot Spring Spas of Sioux Falls and Happy Hot Tubbing!

via Google
Moira Zahn
Moira Zahn

Very helpful class!! Thanks so much for organizing. Love our Hot Springs hot tub!

Response from business owner

Hi Moira, Thank you for attending Hot Springs High. We are glad you enjoyed it and are so excited you are loving your new spa. We appreciate the feedback and your business.

via Google
Brett Erickson
Brett Erickson

Just got done with a hot tub class about chemistry and hot tub basics. It was great! Jackie is so knowledgable and very professional! I learned alot and I feel much more comfortable about my first hot tubs maintenance and set up. This is …

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Response from business owner

Brett, Thank you for the feedback! We are glad to hear your enjoyed the class and can't wait to hear how much you enjoy your Hot Springs Spa. We appreciate your business and Happy Hot Tubbing!

via Google
Stephen Zahn
Stephen Zahn

Great class to learn about your hot tub

Response from business owner

Stephan, Thank you for joining us for Hot Springs High and we are pleased to hear if was helpful. We appreciate your business and Happy Hot Tubbing! 🙂

via Google
Travis Saxer
Travis Saxer

Jacque was a huge help from the first time I walked in the door. The sales process was easy and upfront, nothing hidden and everything we needed included up front. The delivery was right on time and communication was great. We love our hot …

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Response from business owner

Thank you for your feedback Travis! We are so glad to hear you enjoyed the class and that you have had an great experience with Jacque at Hot Spring Spas of Sioux Falls. We really appreciate your business and happy Hot Tubbing!

via Google
Karen Erickson
Karen Erickson

Awesome class!!

Knowledgeable staff, able to answer all our questions; handouts were full of the information we need for a pleasant hot tub experience!

Would recommend to all our friends!!

Response from business owner

Hi Karen, Thank you for the awesome feedback! We are glad to hear you enjoyed the class and that you are willing to refer us, we truly appreciate that and your business.

via Google
Marcy Muilenburg
Marcy Muilenburg

We had been shopping around at multiple stores in Yankton and Sioux Falls, and this was definitely the right stop! You can tell that Jacque has been in this business a long time because there wasn't one question we asked that she didn't …

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Response from business owner

Hi Marcy, Thank you so much for the awesome google review. We are blessed with a great crew and we really appreciate your kind words and business. We are thrilled you found your perfect spa and want to welcome you to the Hot Springs Family, Happy Hot Tubbing! 🙂

via Google
Megan Henning
Megan Henning

WOW!!! Jacque is amazing! As first time hot tub buyers, we did lots of research and visited all of the stores in Sioux Falls. Jacque made us feel so confident in our Hot Springs hot tub purchase. She answered all of our questions and …

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Response from business owner

Thank you Megan for the great feedback! We are very blessed to have Jacque and awesome customers like you. We appreciate your business and want to say Welcome to the Hot Springs Family!

via Google
Janelle Thiesse
Janelle Thiesse

We are loving our sauna from Hot Springs Spas of Sioux Falls. Jacque and Kevin are the best!

Response from business owner

Janelle, We are pleased to hear you are enjoying your Sauna. We do have a great crew and we are glad they were able to help you. Thank you for your business & Happy Sweating. 🙂

via Google
Gary Marotz
Gary Marotz

thanks to the great staff at hot springs spa for helping out with a new hot tub the family will have fun and relax thanks again for the outstanding service

via Google
Alex Wiggs
Alex Wiggs

We just got our Hot Spring Grandee installed. The features that attracted us were the size, Moto massage, saltwater, and ceramic filters. Other brands had nice features too, but what really made our decision was the people.

Jacque has …

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via Google
John Kagey
John Kagey

Excellent service, extremely helpful when we were shopping helping us select the right hot tub. Highly recommend working with this team!

via Google
Mark Niccum
Mark Niccum

Jacque “aka The Hot Tub Lady” helped my wife and I purchase our 2nd Hot Springs Hot Tub . . . a 2019 Grandee. The whole experience was pleasant, she was quick to respond to texts and emails, and the prices were out of this world! The $1000 …

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via Google
Beth Fiddelke
Beth Fiddelke

We went into Hot Spring Spas not sure what we wanted. Jacque went above and beyond to help us figure out if we wanted a salt water spa or conventional spa and how big of spa we needed for our family. She went over all the pros and cons of …

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via Google
denise holler
denise holler

Great place and great prices!! Very helpful with everything!! Highly recommend!

via Google
miles brandt
miles brandt

Best place around to get a spa. Did a lot of shopping as well as research before buying one. The spa lady welcomed us and made us feel very comfortable. She knows her spas like no other and answered all our questions. The delivery and start…

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via Google
Aaron
Aaron

The staff at Hot Springs Spas of Sioux Falls are AMAZING!! I cannot believe what the service team and others at the store were able to do for me with a major issue days before selling our home. I appreciate everything the team there was …

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via Google
Tasha Weber
Tasha Weber

Awesome customer service. We love Hot Springs!

via Google
Bob Kramer
Bob Kramer

The Hot Tub Lady is great to deal with!! Very smooth from start to finish. Looking forward to many nights or relaxation. Thanks Jacque!!

Response from business owner

Hi Bob! Thank you for leaving us a Google Review! We are so pleased to hear you had a good experience working with The Hot Tub Lady and we can't wait to hear how much you are enjoying your Hot Springs Spa. Thank you for the business and Happy Hot Tubbing!

via Google
Bob Kramer
Bob Kramer

The Hot Tub Lady is the best!!!!

via Facebook
Taylor Mohr
Taylor Mohr

The Hot Tub lady is so helpful and knowledgeable! They take care of you even after your purchase is over.

Response from business owner

Thank you Taylor for leaving us a google review. We are pleased to hear you had a good experience with The Hot Tub Lady. Thank you for your business and Happy Hot Tubbing!

via Google
ron baumgart
ron baumgart

Had issues with a new gfi breaker today, staff was so helpful, replaced the breaker with a new one, spa is up and running, great staff and service.

via Google
Adam Timat
Adam Timat

Hot Spring Spas of Sioux Falls is EXCELLENT!

Great Spas!

Great Value!

Great Staff!

Great LOCAL Service!

From the first time we stepped into the store, our interaction with the staff was awesome. We had a couple of our children with us and …

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via Google
Danae Bertsch
Danae Bertsch

Just finished buying a hot tub and I worked with Jacque and had a great experience. We have had issues at other dealers customer service but have been extremely impressed by how much they care at Hot Springs. If you considering buying a Tub…

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via Google
Sandy Beekman
Sandy Beekman

We purchased a Hot Tub from Jacque J. May 2019. We are first time Hot Tub owners and had several questions, Everyone is very helpful and kind.

If you are looking to purchase a Hot Tub we recommend Hot Springs Spas Jacque !! Top Notch sevice…

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via Google
Bonnie May
Bonnie May

We worked with Jacque, the Hot Tub lady! We bought a propane fire pit for our back patio! She was awesome & gave us great help! Go see her! 😁

via Google
Steve Watkins
Steve Watkins

The best place in town if you are looking for great hot tubs and customer service!

via Google
Josh Cleveland
Josh Cleveland

We just got our hot tub installed and we couldn’t be more pleased!! Jacque and the install crew have been great through the entire process!! They are willing to answer any questions you have. As well as going above and beyond to ensure we …

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via Google
Thomas Skinner
Thomas Skinner

Unfortunately I bought from another dealer, but Rebecca not only assisted me but treated me like I purchased a tub from her. She is a great gal and business person. When problems arose with my new salt system Rebecca helped me troubleshoot …

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via Google
Bev Sprenkle
Bev Sprenkle

The staff at Hot Springs Spa in Sioux Falls SD are the best!! Every time we stop into the storefront, their staff makes us feel special & they truly care about any questions/concerns we may have. Their service team is prompt, knowledgeable …

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via Google
Gregory B.
Gregory B.

My experience with Hot Spring Spas of Sioux Falls has been outstanding! Their staff is easy to get ahold of and very responsive. They are even making the delivery to me down by Omaha. I have looked at several different spa sales stores, and…

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via Google
chris viereck
chris viereck

What a great crew and great experience buying my hot tub! Jacque the Hot Tub Lady gave me a great deal! Had a HotSpring for years and won't go any other way!

via Google
Dominic Schneider
Dominic Schneider

I was very impressed with Hot Springs lineup and the staff!

Jacque is the one to go to for getting to know about the different types of hot tubs, costs and general maintenance that comes with them.

Anyone looking to purchase one for the …

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Response from business owner

Thank you Dominic for leaving us a google review. We are pleased to hear that you had a good experience in the store and working with Jacque. Thank you again for the feedback!

via Google
Ashley Hiles
Ashley Hiles

She’s amazing! And so helpful! She has helped us to find the perfect hot tub for our family twice! I wouldn’t buy one from anyone but her! If I have a question I message her and she gets back to me so quick! She’s the best!

via Google
Trista Brownsz
Trista Brownsz

My husband and I bought a hot tub 5 years ago from Hot Springs and it has been one of the best purchases we have ever made. I use it every day to enjoy my first cup of coffee outdoors. This winter I was especially grateful to have it, …

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via Google
Ann Boeve
Ann Boeve

We have worked with Hot Spring Spas for many years. Their expertise, products and commitment to their customers are the reason we continue to use Hot Spring Spas. Highly recommended!!

via Google
Anna Gorter
Anna Gorter

Great customer service! Jacque was very friendly and helpful. She knew just want we needed for our hot tub.

via Google
Lyndsey Kleinsasser
Lyndsey Kleinsasser

Stopped by today to buy chemicals for my hot tub. They greeted me with smiles as usually and the hot tub lady is always helpful and knowledgable. I bought my hot tub from this place just over 1 year ago. They have been awesome thru the …

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via Google
Paul Nester
Paul Nester

I have been a customer for over 30 years, and I am so glad I decided to buy a Hot Springs spa. The customer service is amazing and even though it rarely happened, when I did need service work done Kevin and his team were there when I needed…

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Response from business owner

Hi Paul,

Thank you for the awesome review and the years and years of dedication. We are pleased to hear you have enjoyed your overall experience. We value you are are so happy you are part of our Hot Springs Family, Happy Hot Tubbing!

via Google
Denise Reck
Denise Reck

What great people! Excellent service and helpful people! Always helping to make sure I get the right chemicals, don’t over use or over buy! They have a great inventory of new and trade in models!

via Google
Mandy Rounseville-Norgaard
Mandy Rounseville-Norgaard

Thank you Jacque for all your help and expertise in finding the perfect starter hot tub for our family! We had a great experience and Hot Springs Spa has reasonable pricing options, highly recommended. Bonus, the kiddos had a blast trying …

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via Google
Mandy Norgaard
Mandy Norgaard

Thank you Jacque for all

Your help and expertise! Great experience and prices and bonus the kiddos had a blast!

via Facebook
Frank Johnson
Frank Johnson

Greatest place ever! Their water feels so good! Salt 🧂 is the way to go!

via Facebook
kevin marlow
kevin marlow

I wouldn’t buy a hot tub anywhere else!! Rebecca has made buying and owning a hot tub the best experience ever!! It was just the sale, the after sale experience is simply amazing! Bought mine two years ago and she still follows up and helps…

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via Google
Dawn Schulte
Dawn Schulte

These guys are AWESOME!! I was having problems getting my chemicals regulated in my tub. The company I purchased the tub from just wasnt helping me get my chemicals regulated. After 4 months of problems, went into Hot Springs Spas of Sioux …

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Response from business owner

Thank you for the kind words and feedback Dawn. We are glad to hear the crew was able to take care of you and get you set straight on your water care. If you have any other questions be sure to let us know we are here to assist. Thank you again and happy hot tubbing!

via Google
Cindy Kamstra
Cindy Kamstra

Staff are always helpful for chemicals and replacement supplies. They understand when there are problems and help resolve them quickly

Great hot tub. Would recommend to everyone

Response from business owner

Thank you Cindy for leaving us a review! We are glad to hear you have enjoyed your experience and that you would be willing to refer us. We appreciate your business and happy hot tubbing.

via Google
Amanda Patzer
Amanda Patzer

We contemplated a hot tub for many months and looked around a lot. We were impressed with the customer service of those we talked to at Hot Springs, so decided if/ when we bought, it would be from Hot Springs. We have now had our hot tub …

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Response from business owner

Amanda, we are so excited you decided to join the Hot Springs family and we are thrilled to hear you are loving it and that your have had a great experience. We are just in that perfect Hot Tubbing weather and we trust you will enjoy it. Thank you again for your business and your feedback.

via Google
Tony Hewitt
Tony Hewitt

These guys did an awesome job! Jacque (the hot tub lady!) was very helpful and knowledgeable...she even answered questions for us after hours via text messaging. We've never owned a hot tub before, she took us through the process and what …

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via Google
Brett Bradfield
Brett Bradfield

We have owned a Hot Springs Spa that we purchased 22+ years ago from Hot Spring Spas of Sioux Falls. It still runs great today, in fact just as it did the day we purchased it. Other than normal maintenance, our experience with the product …

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via Google

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From 189 reviews
Tracy Satrang
Tracy Satrang

The best customer service experience ever. I HIGHLY recommend buying from here. We couldn't be more satisfied with our purchasing experience. Wonderful people!!!!

via Facebook
Kari Lutz
Kari Lutz

Jacque was so wonderful to work with! She was very knowledgeable and made the shopping process comfortable and easy when buying our hot tub! Delivery and set up went very smoothly as well! We were provided with all that we needed to know …

read more
Response from business owner

Hi Kari! Thank you for the awesome feedback, we really appreciate it! We are glad to hear you had a great experience and know you will love your Hot Tub. 🙂

via Google
tim jewell
tim jewell

Outstanding customer service. I will be back!

Response from business owner

Thank you Tim for the feedback and the business! 🙂

via Google
Linda Whitaker
Linda Whitaker

We were greeted and assisted right away when we walked into the store. Kyle answered all our questions. He gave us a lot of information about the different hot tubs. He listened to what we are wanting in a hot tub and matched us up with the…

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via Google
Anita Aaker
Anita Aaker

I recently purchased my 3rd hot tub from Hot Springs of SF! It would be obvious that I love the product and highly recommend it to anyone that would be considering a new purchase. Their products are high quality but the customer service and…

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Response from business owner

Thank you Anita for your on going dedication to Hot Spring Spas! We appreciate your review and business. We are so pleased to hear you are loving your hot tubs! 🙂

via Google
kayla conroy
kayla conroy

My husband and I have been shopping for a hot tub for quite some time. We’ve checked and worked with many dealers and ultimately decided to go through Hot Spring Spas in Sioux Falls because of their outstanding customer service! They are …

read more
via Google
Ryan McIntyre
Ryan McIntyre

Excellent customer service! Highly recommended!

via Google
GT Stepp
GT Stepp

Engaging and very helpful staff.

via Google
Kari Lena-Helling
Kari Lena-Helling

Every employee we came in contact with from initially “just looking” to purchasing to delivery and support afterwards has been amazing! Very personable and I am extremely glad we went through them! I am confident that they will continue to …

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via Google
Deb Pravecek
Deb Pravecek

We purchased a new hot tub from Hot Springs. They were very prompt with delivery and set up. I also had a question about a minor issue with the tub and they responded rapidly and addressed the issue quickly. Very happy with the hot tub and …

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via Google
Don Peters
Don Peters

Excellent Service, Quick Delivery, and very polite and helpful!!

via Google
Mandy Petersen
Mandy Petersen

The staff were very knowledgeable and made the purchasing experience very enjoyable. We did shop around at different places but felt the most comfortable making our purchase with Hot Spring. We look forward to the delivery of our hot tub!

via Google
Kevin Darling
Kevin Darling

Great customer service! Jacque was easy to work with and Kevin and his crew that delivered the tub did a fantastic job! Highly recommend them!!!!!

via Google
Angie Darling
Angie Darling

We recently purchased a salt water spa from Hot Spring Spas in Sioux Falls. Jacque was very knowledgeable. The delivery crew was great also! We would highly recommend Jacque and Hot Spring Spas of Sioux Falls!

via Google
Morgan Dubon
Morgan Dubon

I had such a great experience working with hot springs spa in Sioux Falls! We were new to this type of shopping but had a ton of help from both Kevin and Jacque! Delivery was the best choice we made- the 3 men who came to deliver did such …

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Kristi A Oskar-Groen
Kristi A Oskar-Groen

Class Act! Love the new tub and love Hotsprings. You may find a cheaper tub online but the delivery, and setup is worth it’s weight in gold..

via Google
Ekholm Team Real Estate
Ekholm Team Real Estate

Such a great experience! Jacque, the "Hot Tub Lady" was so knowledgeable and helpful! Kevin and Clee delivered and set it up. It was a tight fit, and they were so careful and took such great care of us! I highly recommend Hot Springs Spas!

via Google
Brady Kroeze
Brady Kroeze

We love our hot tub from Hot Springs Spas of Sioux Falls. Their customer service has been excellent. Would recommend them to anyone!

via Google
Dave Berg
Dave Berg

Jacque was my sales contact to purchase our salt spa tub last December 2019. I wanted to use the tub for a time before reviewing it with a public statement. We had a non salt spa years earlier and it was nice but the salt spa is way nicer …

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Nicole Larson
Nicole Larson

Jacque was extremely helpful with finding our family the perfect spa. She was knowledgeable with all of her products and was able to answer all of my questions and address my concerns with a new spa. I would highly recommend talking to her …

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Response from business owner

Thank you Nicole for leaving an awesome review. Jacque is awesome and you are going to Love your Hot Springs Spa! Thank you for the business and Happy Hot Tubbing!

via Google
Nancy Van Holland
Nancy Van Holland

Jacque was one of the best sales representatives I have worked with in a long time!! She was so helpful and friendly on the phone and extremely knowledgeable!! Being we are in different times with Covid 19 being part of our everyday …

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Tina M.
Tina M.

Jac- graciously answered all the questions I had about their products even though it was Saturday evening. I never felt as though I was an inconvenience to her. Only draw back was I had to seek out more salt water options then the original …

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Jessica Zavala
Jessica Zavala

Staff was very helpful through the whole process!

via Google
Stacy Auch-White
Stacy Auch-White

Jacque was amazing! My husband had talked to her via messenger about a getting a spa that would fit our family and lifestyle. I was so impressed by her knowledge and expertise. She helped us look through the models, figure out payment …

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PomPom Polished
PomPom Polished

Jacque was amazing! My husband had talked to her via messenger about a getting a spa that would fit our family and lifestyle. I was so impressed by her knowledge and expertise. She helped us look through the models, figure out payment …

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Jill Worth
Jill Worth

Jacque is awesome to work with! She makes you feel welcomed each time you go into the store. She was great at explaining the different types of hot tubs and helping us decide which one would be best for us. She was very patient with us and …

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Phyllis
Phyllis

The cover fits perfectly!! And we've only tried one packet of salts so far!! But we like them too!! Thanks for all of your help Saturday!!

Dave Neale
Dave Neale

If anybody is thinking about getting a hot tub; the first person they should contact is the Hot Tub Lady. She is very knowledgeable and experienced. She took time to answer all our questions Very satisfied

Response from business owner

Thank you Dave for the awesome review! We appreciate your feedback and business. Happy Hot Tubbing! 🙂

via Google
Tim Altena
Tim Altena

Jacque was so great, from the moment we walked in we felt welcome and appreciated. We were in the market for a used tub, and most places wouldn't even take the time to talk to us once they learned that we weren't planning on buying a new …

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B Sully
B Sully

Extremely well taken care of went to a competitor and was treated like a number so I came to these folks, they took care of me immediately made me feel like family gave me a better price better service and a better overall experience …

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Anonymous
Anonymous

Easy to work with. Answered questions we had and are excited to be a owner of a sauna!

Royce & Deana Olson
Royce & Deana Olson

Jacque went above and beyond . . . she is very knowledgeable and the service she provided was exceptional!

via Google
Kay Krause
Kay Krause

Hot Spring brand is hte best hot tub on the market. Nice people. Good at home service.

via Google
Susan Winter
Susan Winter

This a fabulous business! Products are amazing and cutting edge of what's out ther . Staff is amazing as well, friendly, knowledgeable, professional and fun! We have been doing business here for years and will continue to do so.

via Google
Chris Schiltz
Chris Schiltz

Tremendous customer service and assistance on all levels

via Google
Chris S
Chris S

Kevin. As always you and your staff are wonderful to work with. You continue to provide excellent customer service. Service we have had the pleasure to receive from Hot Springs Spa for many years Thank you

(605) 321-2171
(605) 321-2171

Thanks so much! You guys are incredible! So glad we stopped by. Will see you in a couple weeks.

Travis Barnes
Travis Barnes

Absolutely amazing experience. My wife and I have been looking for a hot tub for about a year. We have been to every hot tub sales facility in Sioux Falls and the surrounding area. We saw Hot Springs was opening a facility in Sioux Falls so…

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Anonymous
Anonymous

Absolutely amazing experience. My wife and I have been looking for a hot tub for about a year. We have been to every hot tub sales facility in Sioux Falls and the surrounding area. We saw Hot Springs was opening a facility in Sioux Falls so…

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Troy Nordstrom
Troy Nordstrom

Great service, really enjoy my hot tub.

via Google
L V
L V

Have been deliberating buying a hot tub for way too long. Jacque has been super patient along the way. She has superior product knowledge and the process couldn’t have been smoother or easier. 5* all the way around.

via Google
Keith Carlson
Keith Carlson

Go nowhere worse to get you spa. The customer service is so outstanding that there is no reason to go anywhere else. Thanks to Jacque and the staff I will be a customer for life. Keep up the great work !

Response from business owner

Keith, We wanted to Thank you for leaving us a google review. We appreciate your kind words, feedback and dedication. Happy Hot Tubbing!

via Google
Cory Faber
Cory Faber

Amazing staff and service. Never once did I feel like any of the sales people were pushy. It was all education and let the consumer decide. Great philosophy and wonderful staff

Response from business owner

Cory, We are glad to hear you had a great experience and we wanted to Thank you for leaving us a Google review. Welcome to the Hot Springs Family. 🙂

via Google
Deb DenHerder
Deb DenHerder

This is the first time we needed to have our spa checked. I wish all customer service was as good as Hot Spring Spas. They were very easy to work with. At the store I talked with Kevin Yopp and Darren Tornow and they were very friendly and …

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Response from business owner

Hi Deb! Thank you for your feedback on your service work. We do have a great crew and we love to hear how awesome they are doing. We appreciate your business and are glad they were able to take care of your spa repair.

via Google
Amanda Barton
Amanda Barton

Excellent, timely, friendly and fun! Jacque and Kyle and team are awesome!

Response from business owner

Thank you for leaving us a review Amanda, we appreciate your feedback and you business.

via Google
Amanda Barton
Amanda Barton

Fun, professional, timely

via Facebook
Julie Thompson
Julie Thompson

Wow! Talk about top notch... Working with Rebecca was great! Her knowledge was impressive and she made hot tub shopping fun. I came into the store not knowing what I really wanted and she guided me to the perfect hot tub. This was …

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Response from business owner

Hi Julie, Thank you for leaving an awesome review! We are very blessed to have Rebecca and are so glad to hear your had a wonderful experience. We appreciate your business and Happy Hot Tubbing.

via Google
Dan Rottluff
Dan Rottluff

Jacque and the rest of the team came up big what a great experience from start to finish.. Jacque answered all our questions and the test of the team did a great job installing... thank you all again......

via Google
Charlotte Van Roekel
Charlotte Van Roekel

First time hot tub owners here. We were overwhelmed when we started searching for the prefect tub for our family. The more we looked the more questions we had. It was such a relief to walk into Hot Springs. The whole staff is so …

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Response from business owner

Thank you Charlotte for you feedback. We are pleased to hear you are enjoying your spa and that you had a great experience with Jacque and all the crew at Hot Springs. They do love what they do and we truly appreciate customers like you. Happy Hot Tubbing!

via Google
James L Nold
James L Nold

Outstanding service. Warm, helpful and friendly. I would recommend using their services.

Response from business owner

Thank you for your feedback James, we truly appreciate your kind words and business.

via Google
Brady Struve
Brady Struve

Great help! Gary was very helpful!

Response from business owner

Thank you Brady for leaving us a google review, we agree, Gary is awesome. 🙂 Thank you for your business.

via Google
Julie Assid
Julie Assid

Unlike some of the reviews here – I didn't buy a brand new spa. I got a hand-me-down freebie spa from my brother. It worked when he used it, but when we filled it and were ready to go – nothing. It wouldn't heat, the jets wouldn't run and …

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Response from business owner

Hi Julie! We wanted to Thank you for leaving us a great google review. We appreciate our crew and love to hear how they go above and beyond to take care of a customer like you. Thank you again for choosing Hot Spring Spas of Sioux Falls and Happy Hot Tubbing!

via Google
Moira Zahn
Moira Zahn

Very helpful class!! Thanks so much for organizing. Love our Hot Springs hot tub!

Response from business owner

Hi Moira, Thank you for attending Hot Springs High. We are glad you enjoyed it and are so excited you are loving your new spa. We appreciate the feedback and your business.

via Google
Brett Erickson
Brett Erickson

Just got done with a hot tub class about chemistry and hot tub basics. It was great! Jackie is so knowledgable and very professional! I learned alot and I feel much more comfortable about my first hot tubs maintenance and set up. This is …

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Response from business owner

Brett, Thank you for the feedback! We are glad to hear your enjoyed the class and can't wait to hear how much you enjoy your Hot Springs Spa. We appreciate your business and Happy Hot Tubbing!

via Google
Stephen Zahn
Stephen Zahn

Great class to learn about your hot tub

Response from business owner

Stephan, Thank you for joining us for Hot Springs High and we are pleased to hear if was helpful. We appreciate your business and Happy Hot Tubbing! 🙂

via Google
Travis Saxer
Travis Saxer

Jacque was a huge help from the first time I walked in the door. The sales process was easy and upfront, nothing hidden and everything we needed included up front. The delivery was right on time and communication was great. We love our hot …

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Response from business owner

Thank you for your feedback Travis! We are so glad to hear you enjoyed the class and that you have had an great experience with Jacque at Hot Spring Spas of Sioux Falls. We really appreciate your business and happy Hot Tubbing!

via Google
Karen Erickson
Karen Erickson

Awesome class!!

Knowledgeable staff, able to answer all our questions; handouts were full of the information we need for a pleasant hot tub experience!

Would recommend to all our friends!!

Response from business owner

Hi Karen, Thank you for the awesome feedback! We are glad to hear you enjoyed the class and that you are willing to refer us, we truly appreciate that and your business.

via Google
Marcy Muilenburg
Marcy Muilenburg

We had been shopping around at multiple stores in Yankton and Sioux Falls, and this was definitely the right stop! You can tell that Jacque has been in this business a long time because there wasn't one question we asked that she didn't …

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Response from business owner

Hi Marcy, Thank you so much for the awesome google review. We are blessed with a great crew and we really appreciate your kind words and business. We are thrilled you found your perfect spa and want to welcome you to the Hot Springs Family, Happy Hot Tubbing! 🙂

via Google
Megan Henning
Megan Henning

WOW!!! Jacque is amazing! As first time hot tub buyers, we did lots of research and visited all of the stores in Sioux Falls. Jacque made us feel so confident in our Hot Springs hot tub purchase. She answered all of our questions and …

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Response from business owner

Thank you Megan for the great feedback! We are very blessed to have Jacque and awesome customers like you. We appreciate your business and want to say Welcome to the Hot Springs Family!

via Google
Janelle Thiesse
Janelle Thiesse

We are loving our sauna from Hot Springs Spas of Sioux Falls. Jacque and Kevin are the best!

Response from business owner

Janelle, We are pleased to hear you are enjoying your Sauna. We do have a great crew and we are glad they were able to help you. Thank you for your business & Happy Sweating. 🙂

via Google
Gary Marotz
Gary Marotz

thanks to the great staff at hot springs spa for helping out with a new hot tub the family will have fun and relax thanks again for the outstanding service

via Google
Alex Wiggs
Alex Wiggs

We just got our Hot Spring Grandee installed. The features that attracted us were the size, Moto massage, saltwater, and ceramic filters. Other brands had nice features too, but what really made our decision was the people.

Jacque has …

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John Kagey
John Kagey

Excellent service, extremely helpful when we were shopping helping us select the right hot tub. Highly recommend working with this team!

via Google
Mark Niccum
Mark Niccum

Jacque “aka The Hot Tub Lady” helped my wife and I purchase our 2nd Hot Springs Hot Tub . . . a 2019 Grandee. The whole experience was pleasant, she was quick to respond to texts and emails, and the prices were out of this world! The $1000 …

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via Google
Beth Fiddelke
Beth Fiddelke

We went into Hot Spring Spas not sure what we wanted. Jacque went above and beyond to help us figure out if we wanted a salt water spa or conventional spa and how big of spa we needed for our family. She went over all the pros and cons of …

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via Google
denise holler
denise holler

Great place and great prices!! Very helpful with everything!! Highly recommend!

via Google
miles brandt
miles brandt

Best place around to get a spa. Did a lot of shopping as well as research before buying one. The spa lady welcomed us and made us feel very comfortable. She knows her spas like no other and answered all our questions. The delivery and start…

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Aaron
Aaron

The staff at Hot Springs Spas of Sioux Falls are AMAZING!! I cannot believe what the service team and others at the store were able to do for me with a major issue days before selling our home. I appreciate everything the team there was …

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via Google
Tasha Weber
Tasha Weber

Awesome customer service. We love Hot Springs!

via Google
Bob Kramer
Bob Kramer

The Hot Tub Lady is great to deal with!! Very smooth from start to finish. Looking forward to many nights or relaxation. Thanks Jacque!!

Response from business owner

Hi Bob! Thank you for leaving us a Google Review! We are so pleased to hear you had a good experience working with The Hot Tub Lady and we can't wait to hear how much you are enjoying your Hot Springs Spa. Thank you for the business and Happy Hot Tubbing!

via Google
Bob Kramer
Bob Kramer

The Hot Tub Lady is the best!!!!

via Facebook
Taylor Mohr
Taylor Mohr

The Hot Tub lady is so helpful and knowledgeable! They take care of you even after your purchase is over.

Response from business owner

Thank you Taylor for leaving us a google review. We are pleased to hear you had a good experience with The Hot Tub Lady. Thank you for your business and Happy Hot Tubbing!

via Google
ron baumgart
ron baumgart

Had issues with a new gfi breaker today, staff was so helpful, replaced the breaker with a new one, spa is up and running, great staff and service.

via Google
Adam Timat
Adam Timat

Hot Spring Spas of Sioux Falls is EXCELLENT!

Great Spas!

Great Value!

Great Staff!

Great LOCAL Service!

From the first time we stepped into the store, our interaction with the staff was awesome. We had a couple of our children with us and …

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via Google
Danae Bertsch
Danae Bertsch

Just finished buying a hot tub and I worked with Jacque and had a great experience. We have had issues at other dealers customer service but have been extremely impressed by how much they care at Hot Springs. If you considering buying a Tub…

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via Google
Sandy Beekman
Sandy Beekman

We purchased a Hot Tub from Jacque J. May 2019. We are first time Hot Tub owners and had several questions, Everyone is very helpful and kind.

If you are looking to purchase a Hot Tub we recommend Hot Springs Spas Jacque !! Top Notch sevice…

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via Google
Bonnie May
Bonnie May

We worked with Jacque, the Hot Tub lady! We bought a propane fire pit for our back patio! She was awesome & gave us great help! Go see her! 😁

via Google
Steve Watkins
Steve Watkins

The best place in town if you are looking for great hot tubs and customer service!

via Google
Josh Cleveland
Josh Cleveland

We just got our hot tub installed and we couldn’t be more pleased!! Jacque and the install crew have been great through the entire process!! They are willing to answer any questions you have. As well as going above and beyond to ensure we …

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Thomas Skinner
Thomas Skinner

Unfortunately I bought from another dealer, but Rebecca not only assisted me but treated me like I purchased a tub from her. She is a great gal and business person. When problems arose with my new salt system Rebecca helped me troubleshoot …

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via Google
Bev Sprenkle
Bev Sprenkle

The staff at Hot Springs Spa in Sioux Falls SD are the best!! Every time we stop into the storefront, their staff makes us feel special & they truly care about any questions/concerns we may have. Their service team is prompt, knowledgeable …

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via Google
Gregory B.
Gregory B.

My experience with Hot Spring Spas of Sioux Falls has been outstanding! Their staff is easy to get ahold of and very responsive. They are even making the delivery to me down by Omaha. I have looked at several different spa sales stores, and…

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via Google
chris viereck
chris viereck

What a great crew and great experience buying my hot tub! Jacque the Hot Tub Lady gave me a great deal! Had a HotSpring for years and won't go any other way!

via Google
Dominic Schneider
Dominic Schneider

I was very impressed with Hot Springs lineup and the staff!

Jacque is the one to go to for getting to know about the different types of hot tubs, costs and general maintenance that comes with them.

Anyone looking to purchase one for the …

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Response from business owner

Thank you Dominic for leaving us a google review. We are pleased to hear that you had a good experience in the store and working with Jacque. Thank you again for the feedback!

via Google
Ashley Hiles
Ashley Hiles

She’s amazing! And so helpful! She has helped us to find the perfect hot tub for our family twice! I wouldn’t buy one from anyone but her! If I have a question I message her and she gets back to me so quick! She’s the best!

via Google
Trista Brownsz
Trista Brownsz

My husband and I bought a hot tub 5 years ago from Hot Springs and it has been one of the best purchases we have ever made. I use it every day to enjoy my first cup of coffee outdoors. This winter I was especially grateful to have it, …

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Ann Boeve
Ann Boeve

We have worked with Hot Spring Spas for many years. Their expertise, products and commitment to their customers are the reason we continue to use Hot Spring Spas. Highly recommended!!

via Google
Anna Gorter
Anna Gorter

Great customer service! Jacque was very friendly and helpful. She knew just want we needed for our hot tub.

via Google
Lyndsey Kleinsasser
Lyndsey Kleinsasser

Stopped by today to buy chemicals for my hot tub. They greeted me with smiles as usually and the hot tub lady is always helpful and knowledgable. I bought my hot tub from this place just over 1 year ago. They have been awesome thru the …

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Paul Nester
Paul Nester

I have been a customer for over 30 years, and I am so glad I decided to buy a Hot Springs spa. The customer service is amazing and even though it rarely happened, when I did need service work done Kevin and his team were there when I needed…

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Response from business owner

Hi Paul,

Thank you for the awesome review and the years and years of dedication. We are pleased to hear you have enjoyed your overall experience. We value you are are so happy you are part of our Hot Springs Family, Happy Hot Tubbing!

via Google
Denise Reck
Denise Reck

What great people! Excellent service and helpful people! Always helping to make sure I get the right chemicals, don’t over use or over buy! They have a great inventory of new and trade in models!

via Google
Mandy Rounseville-Norgaard
Mandy Rounseville-Norgaard

Thank you Jacque for all your help and expertise in finding the perfect starter hot tub for our family! We had a great experience and Hot Springs Spa has reasonable pricing options, highly recommended. Bonus, the kiddos had a blast trying …

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Mandy Norgaard
Mandy Norgaard

Thank you Jacque for all

Your help and expertise! Great experience and prices and bonus the kiddos had a blast!

via Facebook
Frank Johnson
Frank Johnson

Greatest place ever! Their water feels so good! Salt 🧂 is the way to go!

via Facebook
kevin marlow
kevin marlow

I wouldn’t buy a hot tub anywhere else!! Rebecca has made buying and owning a hot tub the best experience ever!! It was just the sale, the after sale experience is simply amazing! Bought mine two years ago and she still follows up and helps…

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Dawn Schulte
Dawn Schulte

These guys are AWESOME!! I was having problems getting my chemicals regulated in my tub. The company I purchased the tub from just wasnt helping me get my chemicals regulated. After 4 months of problems, went into Hot Springs Spas of Sioux …

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Response from business owner

Thank you for the kind words and feedback Dawn. We are glad to hear the crew was able to take care of you and get you set straight on your water care. If you have any other questions be sure to let us know we are here to assist. Thank you again and happy hot tubbing!

via Google
Cindy Kamstra
Cindy Kamstra

Staff are always helpful for chemicals and replacement supplies. They understand when there are problems and help resolve them quickly

Great hot tub. Would recommend to everyone

Response from business owner

Thank you Cindy for leaving us a review! We are glad to hear you have enjoyed your experience and that you would be willing to refer us. We appreciate your business and happy hot tubbing.

via Google
Amanda Patzer
Amanda Patzer

We contemplated a hot tub for many months and looked around a lot. We were impressed with the customer service of those we talked to at Hot Springs, so decided if/ when we bought, it would be from Hot Springs. We have now had our hot tub …

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Response from business owner

Amanda, we are so excited you decided to join the Hot Springs family and we are thrilled to hear you are loving it and that your have had a great experience. We are just in that perfect Hot Tubbing weather and we trust you will enjoy it. Thank you again for your business and your feedback.

via Google
Tony Hewitt
Tony Hewitt

These guys did an awesome job! Jacque (the hot tub lady!) was very helpful and knowledgeable...she even answered questions for us after hours via text messaging. We've never owned a hot tub before, she took us through the process and what …

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Brett Bradfield
Brett Bradfield

We have owned a Hot Springs Spa that we purchased 22+ years ago from Hot Spring Spas of Sioux Falls. It still runs great today, in fact just as it did the day we purchased it. Other than normal maintenance, our experience with the product …

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via Google